Shipping policy

Thank you for shopping with Runhon. This Shipping Policy explains how orders are processed and shipped within the United States.

Order Processing

Orders are processed and shipped within 1–3 business days after payment has been confirmed. Business days are Monday through Friday, excluding weekends and public holidays.

Orders placed after 3:00 PM (EST) will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Destination

Runhon currently ships only within the United States.

We do not offer international shipping at this time.

Estimated Delivery Time

All orders are shipped from our warehouse in Phoenix, Arizona.

Estimated transit times are:

Destination Estimated Transit Time
Contiguous United States (48 States) 3–7 business days
Alaska & Hawaii 7–12 business days

Transit times are estimates only and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen circumstances.

Shipping Rates

Order Value Shipping Fee
$0.01–$59.99 $7.00
$60.00 and above Free Shipping

Shipping charges are displayed during checkout before payment is completed.

Taxes

Applicable sales tax is calculated at checkout based on the shipping address and local tax regulations where required by law.

Carriers & Tracking

Orders are shipped via USPS (United States Postal Service).

After your order has been dispatched, a tracking number will be sent to your email address. If you have a registered account, you can also view your order status and tracking information in your account.

Please allow a short period for tracking information to become available after shipment.

Shipping Restrictions

We currently ship only to addresses within the United States.

We do not ship to:

  • International destinations
  • Freight forwarding addresses that cannot verify final delivery
  • P.O. Boxes or APO/FPO/DPO addresses when unsupported by the selected shipping service

Delays & Unexpected Events

Estimated delivery times may be affected by severe weather, public holidays, transportation disruptions, or other circumstances beyond our control.

If a significant delay affects your order, we will notify you using the email address provided at checkout whenever possible.

If your package is lost in transit or arrives with significant shipping damage, please contact us within 14 days of the recorded delivery date. We will work with the carrier to investigate the issue and assist with an appropriate resolution.

Local Pickup

Store pickup and local delivery are not available at this time.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: service@runhon.shop

Phone: +1 (215) 862-5607

Business Hours: Monday – Friday, 10:00 AM – 6:00 PM (EST)